Cancellation Policy

Distance Selling Regulations

Cancellation Policy Distance Selling Regulations shown here negate your right to cancel, as your contract commences when payment details are given by you.

Distance Selling Regulations

The supply of services and personalised goods, as outlined in Distance Selling Regulations 13, 'the consumer will not have the right to cancel the contract by giving notice of cancellation pursuant to regulation 10', 13:1A and 13:1C in respect of contracts for the supply of services if the performance of the contract has begun with the consumer's agreement; before the end of the cancellation period.

However, we recognise clients can have a change of circumstance and therefore offer a cancellation policy, that balances the cost of our Administration Costs prior to any work being undertaken.

If you cancel prior to any work being carried out 50% of our consultancy fee will be deducted from the refund to cover Administrative Costs and cancellation of the consultant's diary.

Cancellation received after any review has taken place attracts the full 100% Cancellation Fee.